Long-term asset income depends on the value of your product.
What will it take to add more value to your product than the ticket price says it is worth?
The answer is Customer service.
As I make my way through multiple stories of the Turkish Airline's first class lounge, a few things are on my mind.
When it comes to Over the Top customer service:
- Keep it brilliant
- Keep it unexpected
- Satisfy your customers' needs - even the ones they do not know they have
Watch this video and learn what it means to provide Over the Top value from the 'most favored airline in Europe':
P.S. Comment below! Tell me what you thought as you watched this. I'd love to hear if you have anything to add.
P.S.S. Did you know that there's an online virtual course called Mach2 Vision Training that helps you master your vision and make sure you are on the right path to achieving your goals.